Recruiting Software for Tax Consultancies in Vienna

How a 100-employee firm digitized its recruiting

As recruiting grows more complex, including in the tax advisory sector, the demands on digital solutions grow with it. Mid-sized firms in particular face the challenge of formalizing their hiring without completely overturning the structures they already have in place. Steuer & Service Steuerberatungs GmbH in Vienna faced exactly this task.

The challenge: growth meets outdated recruiting processes

The 100-employee firm in Vienna had a classic problem. The company kept growing, but the recruiting infrastructure could not keep up. "Die Firma ist gewachsen, aber die Struktur ist nicht so richtig mitgewachsen", explains Claudia Ambrosch, Head of HR at Steuer & Service.
(English meaning: The company has grown, but the structure has not really grown with it.)

Before adopting mana HR, the company relied on an improvised system built around Outlook. Complete with different rules and labels for applications.

The biggest pain points were:

• No professional footing in digital recruiting
• Inefficient processes in applicant management
• No systematic, GDPR-compliant talent pool
• Insufficient involvement of the specialist departments

The path to a recruiting solution built for tax advisors

The search for specialized recruiting software led to the decision for mana HR. The rollout went surprisingly smoothly. "Sehr gute Betreuung von Anfang an", says Claudia Ambrosch. "Die Implementierung verlief professionell und flexibel, mit guter Unterstützung vom Team."
(English meaning: Very good support from the start. The rollout was professional and flexible, with good support from the team.)

What works especially well

1. Department-friendly workflows with no extra logins

"Die Software ist sehr intuitiv und fachbereichsfreundlich", Claudia Ambrosch stresses. "Die Fachbereiche können ohne zusätzliche Logins eingebunden werden, was die Akzeptanz erheblich steigert."
(English meaning: The software is very intuitive and easy for specialist departments to use. Departments can be brought in without extra logins, which significantly increases acceptance.)

2. Professional template management for seasonal communication

"Wir können jetzt Vorlagensätze für saisonale Kommunikation erstellen. Sei es zu Weihnachten oder zum International Day of Accounting. Das gibt unserer Kommunikation eine persönliche Note."
(English meaning: We can now create template sets for seasonal communication. Whether for Christmas or the International Day of Accounting. It gives our communication a personal touch.)

3. A GDPR-compliant talent pool built for tax experts

"Der DSGVO-konforme Talentpool ermöglicht es uns, bei neuen Ausschreibungen bestehende Kontakte zu aktivieren", the Head of HR explains.
(English meaning: The GDPR-compliant talent pool lets us activate existing contacts when new openings come up.)

This is especially valuable in the tax advisory sector, where specialists are scarce and correspondingly valuable.

4. A career website that stands out

With mana HR, Steuer & Service built a modern, professional online presence that connects seamlessly with applicant management.

Results of digitizing recruiting

• Built a professional career page that positions the company as an attractive employer in the tax advisory sector
• Established a GDPR-compliant talent pool that makes it possible to reach out to existing contacts in a targeted way when new openings come up
• Developed dedicated template sets for seasonal communication that reflect the particular yearly rhythm of tax advisory work
• Significant relief for the specialist departments through intuitive workflows with no extra login barriers
• The option to add a structured onboarding tool for new employees in the future

"Ich würde sagen, dass es das Richtige für jemanden ist, der eine Recruiting-Software haben möchte, ohne den Fachbereich zu belasten. Von Beginn an, dann die ganze Implementierung hinweg und jetzt auch in der Betreuung ist mit mana HR alles sehr schnell, professionell, herzlich, flexibel." - Claudia Ambrosch, Head of HR at Steuer & Service Steuerberatungs GmbH
(English meaning: I would say it is the right fit for anyone who wants recruiting software without burdening the specialist departments. From the start, throughout the whole rollout and now in ongoing support, everything with mana HR is fast, professional, warm and flexible.)